Last updated: 25 October 2026

This Privacy Policy explains how Pandit Narayan Guruji (“we”, “us”, “our”) collects, uses and protects your personal information when you visit trimbakeshwarkaalsarppuja.org (the “Website”) or contact us by phone or WhatsApp to book a puja.

This is the personal website of Pandit Narayan Guruji, a pandit at Trimbakeshwar, Nashik, Maharashtra. It is not the website of the Trimbakeshwar temple or its trust.

By using this Website or contacting us, you agree to this Privacy Policy. If you do not agree, please do not use the Website or share your details with us.

1. Who we are

Pandit Narayan Guruji
Trimbakeshwar, Nashik, Maharashtra 422212, India
Phone and WhatsApp: +91 81778 98047

For this policy, we are the “Data Fiduciary” under India’s Digital Personal Data Protection Act, 2023.

2. What information we collect

We collect only what we need to arrange your puja.

a) Information you give us
When you call us, message us on WhatsApp, or use the booking form on this Website, you may share:
– Your name and phone number
– Your city
– Gotra and family name
– Date, time and place of birth (to check the kundali and choose a date)
– Names of family members or ancestors for whom the puja is done
– The puja you need, your preferred dates and the number of people
– Any other details you choose to write in your message

Please share only what is needed for the puja. Do not send ID cards, bank details, passwords or medical reports unless we specifically ask for them for a clear reason.

b) Information collected automatically
Like most websites, our hosting provider and website tools may collect basic technical data, such as:
– IP address, browser type and device type
– Pages visited, time spent and the website that referred you
– Cookies and similar technologies (see Section 8)

c) The booking form
The booking form on our Contact page does not store your details on this Website. When you press “Send on WhatsApp”, it opens WhatsApp with your message already typed. Your details reach us only if you choose to send that message.

3. How we use your information

We use your information only to:
– Reply to your questions and confirm your booking
– Check your kundali and suggest a suitable puja date
– Perform the puja in your name and gotra (in person or online)
– Share the puja timings, meeting place, rules and other details with you
– Send you reminders or updates about your booked puja
– Keep basic records of the pujas we have done
– Keep the Website safe, working well and improving
– Meet any legal requirement

We do not use your information for any other purpose without asking you first.

4. Our legal basis

We process your personal information based on your consent, which you give when you contact us or share your details for a puja. You can withdraw your consent at any time (see Section 10). If you withdraw consent, we may not be able to arrange or complete your puja.

5. Who we share your information with

We do not sell, rent or trade your personal information to anyone.

We share it only when needed:
– With pandits and helpers who assist in performing your puja, and only the details they need (such as name and gotra)
– With service providers that run our Website and communication, such as our website hosting company, WhatsApp (Meta), Google (for maps and fonts) and any analytics tool we use
– When required by law, a court order or a government authority
– To protect our rights, safety or property, or that of others

Messages you send on WhatsApp or through phone networks are also handled by those companies under their own privacy policies. We do not control how they handle your data.

6. Online puja, photos and videos

For online pujas, we may connect with you on a video call. We do not record the call unless you ask us to or agree to it.

We may take photos or videos of the puja to share with you. We will not publish any photo or video in which you or your family can be identified on this Website or on social media without your permission.

7. How long we keep your information

We keep your information only as long as needed for the purposes in this policy. Usually, this means up to 3 years after your last puja with us, so that we can help you with any follow-up puja. After that, we delete it or remove details that identify you, unless the law requires us to keep it longer.

You can ask us to delete your information earlier (see Section 10).

8. Cookies

Cookies are small files stored on your device. This Website may use:
– Essential cookies, which help the Website load and work properly
– Analytics cookies, which help us understand how visitors use the Website (for example, Google Analytics, if enabled)
– Third-party cookies from embedded content, such as Google Maps

You can block or delete cookies in your browser settings. Some parts of the Website may not work properly if you do.

9. How we protect your information

We take reasonable steps to protect your information from loss, misuse and unauthorised access. Your details are kept only on devices and accounts used to manage bookings, and are shared only with people who need them for your puja.

However, no website, phone or internet service is fully secure. We cannot guarantee complete security of information sent over the internet or messaging apps. You share information at your own risk.

If a data breach affects your personal information, we will inform you and the authorities as required by law.

10. Your rights

Under the Digital Personal Data Protection Act, 2023, you have the right to:
– Ask what personal information we hold about you and how we use it
– Ask us to correct or update wrong or incomplete information
– Ask us to delete your information
– Withdraw your consent at any time
– Nominate another person to use these rights on your behalf if you are unable to
– Raise a complaint with us (see Section 13)

To use any of these rights, contact us on WhatsApp at +91 81778 98047. We may ask you to confirm your identity before acting on your request. We will reply within a reasonable time, and within the time set by law.

11. Children

This Website is meant for adults. We do not knowingly collect personal information from anyone under 18 years of age without the consent of a parent or guardian. If a puja is being done for a child, the booking should be made by a parent or guardian, who gives the child’s details on the child’s behalf.

If you believe a child has shared information with us without such consent, please contact us and we will delete it.

12. Links to other websites

This Website may link to other websites, such as WhatsApp, Google Maps or social media pages. We are not responsible for the content or privacy practices of those websites. Please read their privacy policies before sharing any information with them.

13. Grievance contact

If you have any question or complaint about how your personal information is handled, please contact:

Pandit Narayan Guruji
Trimbakeshwar, Nashik, Maharashtra 422212, India
WhatsApp / Phone: +91 81778 98047 (6 AM – 9 PM, all days)

We will try to resolve your complaint as quickly as possible. If you are not satisfied with our reply, you may approach the Data Protection Board of India as provided under the law.

14. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be on this page, with the “Last updated” date at the top. Please check this page from time to time. If you continue to use the Website or our services after a change, it means you accept the updated policy.

15. Governing law

This Privacy Policy is governed by the laws of India. Any dispute will be subject to the jurisdiction of the courts at Nashik, Maharashtra.